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OHQ's documents are enough proof of a cost that is payable unless they are shown to be incorrect. Client will certainly utilize its affordable efforts to inform OHQ of any type of billing dispute within fourteen (14) days of receipt of a billing, following the procedure described in Area 15. If Client disagreements an invoice, the invoice has to continue to be paid on schedule nonetheless OHQ will attribute or reimburse Consumer if it is later on fairly established by OHQ or according to the dispute resolution process laid out in Section 15 that the invoice was wrong and the Client is entitled to a credit rating or refund.
Such modifications may consist of, without limitation, adjustments to the amounts of the Membership Costs or Use Charges for OHQ Paid Solutions, changes to the usage allocations included in the Rates Plans, and discontinuation of Rates Plans. (a) Each such modification will work after sensible breakthrough composed notice is offered to Consumer (as an example, by being published to the OHQ Web Site), other than that any kind of such revision that influences a Selected Paid Solution will put on Consumer starting at the start of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ gives notice of such modification to Consumer in accordance with Section 16.8.
If Customer does not terminate its use any kind of afflicted Selected Paid Service prior to the reliable day of such modification, Client will be considered to have consented to such revision with regard to such Selected Paid Service. (b) If a Prices Plan chosen by Customer is ceased, OHQ will certainly offer Customer with affordable advance notification of no less than thirty (30) days and Customer will certainly be given the option of selecting a brand-new Pricing Strategy from then-current rates plans offered by OHQ.
For avoidance of uncertainty, this paragraph does not relate to changes to the Catalog, which are attended to in Section 7 (grasshopper receptionist).1. Customer stands for that all info offered by Client and its customers to OHQ (consisting of, without constraint, all call information and details pertaining to Consumer's Charge card) is exact, up-to-date and full at the time it is offered to OHQ
Customer needs to whatsoever times adhere to all legislations, guidelines, criteria and codes applicable in link with its use of OHQ Offerings and the Customer's supply of its product and services to its callers. Client will certainly not utilize any OHQ Offerings to take part in, or to encourage or assist others to involve in, any kind of prohibited or illegal activities.
If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Customer will incur the relevant Registration Cost for the new Paid Solution Term (the ""). The effective day of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or needs to Client not specify an Asked for Discontinuation Day, (ii) the last day of the Last Paid Solution Term.
Where Customer ends according to this Area 10.1(b): (i). The Membership Charges that have actually been pre-paid will be maintained and the OHQ Offerings available to Customer until the last day of the Last Paid Solution Term (subject to reinstatement costs under provision 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit score will certainly be retained by OHQ for future usage by Client if Consumer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).
(b) Following discontinuation of any kind of OHQ Service, OHQ will not be liable at all for answering phone calls, taking or supplying messages, or performing any type of various other activities about such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may end Consumer's Account and Customer's access to the Account.
(e) Adhering to discontinuation of any OHQ Providers, OHQ will have no commitment to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's affordable costs in refining the reinstatement) Information accumulated by OHQ from Customer and its customers may be utilized, disclosed and shared by OHQ in accordance with OHQ's privacy plan as available on the OHQ Website ("") and as might be amended from time to time.
The Controller thus designates the Cpu relative to handling activities taken on throughout the stipulation of assistant solutions. OHQ and Client acknowledge and agree that the Processor undergoes the complying with obligations: The Processor shall abide with the relevant Data Security Rules and should: (a) only act on the written guidelines of the Controller and guarantee those acting under their authority do the exact same; (b) make sure that people processing the data undergo a task of self-confidence; (c) use its best efforts to secure and shield all individual information from unsanctioned or unlawful handling, including (yet not restricted to) unintended loss, devastation or damage; (d) make certain that all processing fulfills the requirements of the GDPR and relevant Information Defense Regulation; (e) make sure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the prior approval of the Controller; notify the Controller of any designated modifications worrying Sub-Processors; they apply a written contract having the exact same information defense obligations as laid out in these Terms; comprehend that any kind of failing for the Sub-processor to follow the Data Protection Rule, the Processor remains totally reliant the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in offering subject accessibility and enabling data subjects to exercise their civil liberties under the Data Defense Rules.
The Controller will accomplish ample and suitable onboarding and due persistance checks for all Cpus, with a full analysis of the required Information Defense Regulation needs. The Controller shall validate that the Cpu has appropriate and recorded processes for information violations, information retention and information transfers in position. The Controller shall obtain proof from the Processor as to the: (a) verification and reliability of the staff members made use of by the Processor; (b) any certificates, certifications and policies as referred to in the onboarding procedure; (c) technological and functional actions made use of in safeguarding the Personal Data; and (d) procedures in place for permitting data subjects to exercise their rights, consisting of (but not limited to), subject gain access to demands, erasure & correction procedures and limitation of handling measures.
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